World Wide Web Services

Customers of using Vet Anti-Virus Software should connect to the Ontrack Web site. Ontrack, the world leader in data recovery, specializes in software and services that help computer users protect and manage their valuable data.
Using hundreds of proprietary tools and techniques, Ontrack is able to recover lost or corrupted data from all operating systems and types of storage devices. Ontrack Customer Service can be reached through its World Wide Web site at http://www.ontrack.com/vet/vet-faqs.html. Registered customers can download upgrades from http://www.ontrack.com/vet/

Online Registration Online Registration

Register your copy of Vet instantly via the World Wide Web. While you are connected to the Internet, click on the Online Registration link above. You will see a web page with a registration form. After you fill in the form, you will immediately be given a customer number and you'll be able to upgrade to the latest version of Vet (if required - you may already have the latest version).

Please note that you only need to register a new purchase. If you have just received an upgrade to your existing version of Vet, you do not need to register.

Ontrack customers who purchase Vet will be registered at the time of purchase and willl not need to register on the web. It is not necessary to enter your customer number to successfully install Vet Anti-Virus Software. If you do not have a customer registration number then leave the customer number field blank.

Upgrade to the latest version of Vet

You can download the latest version of Vet direct from the Vet World Wide Web site. Any new version that you download can be installed directly over your existing version of Vet.

By regularly updating your anti-virus software you can be certain that your valuable data is protected against the latest viruses. In addition, we are constantly adding new features to make Vet easier to use.

The above link will take you to the Vet Download web page. If the version listed on the download page is later than the version of Vet you are running, you can download the new version and upgrade.

Web upgrades for Ontrack customers will be available soon. See  the ontrack web site for further details.

Customer Service and Technical Support
 

Vet Technical Support and FAQ's (Frequently Asked Questions) can also be accessed via the web. If you have a question regarding Vet, please look through the questions and answers that are listed before contacting Vet Technical Support.

Ontrack customers should contact tech@ontrack.com with their support questions.